Business travel

ISO publishes travel risk management guidelines

ISO has published its long-awaited international standard offering advice to organizations on managing travel risks, enabling them to “protect their workers when they travel comprehensively, [and] demonstrate that their risk decisions are based on solid and reliable information ”.

The standard, known as ISO 31030, provides a structured approach for the development, implementation, evaluation and review of:

  • Politics;
  • program development;
  • identification of threats and dangers;
  • opportunities and strengths;
  • risk assessment; and
  • prevention and mitigation strategies.

Kevin Myers, moderator of the expert group that developed the standard said BTN Europe: “Work-related travel, like all travel, took a dip when the Covid-19 pandemic rocked the world last year and transportation everywhere stopped. But now, as people start to move again, our experience last year underscored how important it is to be prepared for any eventuality.

“This new standard therefore provides very timely advice to all kinds of organizations on how to manage travel risks, including what they can do in the event of an emergency affecting the traveler or the organization.”

“ISO 31030 enables organizations not only to protect their employees when they travel holistically, but also to demonstrate that their risk decisions are based on solid and reliable information.

“Travel risks vary and change enormously depending on destinations, political or health situations, among others, and there is not one set of rules that works for every destination or traveler profile.

“ISO 31030 is a key tool to help any type of organization put in place a realistic and comprehensive plan to cover all bases and ensure the safety of their workers while on the move. “

Following the publication of the standard, Global Secure Accreditation (GSA) and Travilearn launched a training program designed to enable travel management companies and businesses to understand it and comply with its guidelines.

The course is a self-paced e-learning module that lasts approximately one hour. By the end of the course, delegates will be able to understand the scope of the new standard, see how it applies to different travel programs, and provide advice on the steps to take to become compliant.

Bob Quick, Executive Director and Founder of GSA, said: “The new ISO 31030 standard will bring the necessary clarity to employers’ responsibilities when their staff travel on business. Our new course will allow members of an organization to discover how it applies to their business in a practical and proportionate way.

Karen McKenna, Founder of Travilearn, added: “We are delighted to be part of this important initiative to increase understanding and knowledge of Travel Risk Management, through structured and certified training on a platform. online learning accessible in all global markets with a single login.


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